Terms of Service

Last updated: August 5, 2026

These Terms of Service ("Terms") govern your access to and use of Axon Memory (the "Service"). Axon Memory is billed and legally operated by Trading OS ("we", "us", "our"), a company registered in the Netherlands, acting solely as the contracting and billing entity for the Service. By creating an account or using the Service, you agree to these Terms.

1. The Service

Axon Memory is a personal memory layer that stores information you choose to save and makes it available to AI assistants and tools you connect, via integrations you explicitly authorize (for example Google, GitHub, Notion, and Slack) and via our API.

2. Accounts

• You must provide accurate information when creating an account and keep your credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be at least 16 years old, or the minimum age of consent in your jurisdiction, to use the Service.

3. Subscriptions and Billing

• Axon Memory offers Starter, Pro, and Ultra recurring monthly subscriptions, and a Lifetime Founder one-time purchase. Current pricing is shown on our pricing page.
• Recurring subscriptions renew automatically each billing period until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
• All payments are processed by Stripe. We do not store your full card details.
• Fees are non-refundable except where required by applicable law, including the statutory withdrawal rights available to EU consumers.
• The Lifetime Founder tier grants continued access to the features included at time of purchase for as long as the Service operates; it does not guarantee identical pricing or features indefinitely if the Service materially changes.

4. Your Content

You retain ownership of the information you store in Axon Memory ("Memory Data"). You grant us a limited license to store, process, and transmit your Memory Data solely to operate and improve the Service, and to the third-party AI providers and integrations you connect. You are responsible for ensuring you have the right to store any content you add.

5. Acceptable Use

You agree not to use the Service to store or transmit unlawful content, infringe others' rights, attempt to circumvent usage limits or security controls, or reverse-engineer the Service beyond what is permitted by law.

6. Third-Party Integrations

Connecting third-party services (such as Google, GitHub, Notion, or Slack) is governed by both these Terms and the third party's own terms. We are not responsible for the availability or behavior of third-party services.

7. Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms or applicable law, with notice where reasonably possible.

8. Disclaimers and Liability

The Service is provided "as is". To the maximum extent permitted by law, Trading OS is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms limits liability that cannot be excluded under Dutch or EU law.

9. Governing Law

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent courts of the Netherlands, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

10. Changes to These Terms

We may update these Terms from time to time. We will notify active subscribers of material changes by email or in-app notice before they take effect.

11. Contact

Questions about these Terms can be sent to [email protected].